Quality Management Employee (m/f/d)

Your tasks

Creation and processing of initial sample test reports Processing and proactive counteracting of customer complaints (information to line managers, PDCA cycle)
Initiating and monitoring special measures in the event of complaints
Creation of 3D and 8D reports
Checking returned goods for errors
Close customer contact for questions about samples/complaints/test specifications
Planning and carrying out internal and external regular controls (audits)
Participation and technical guidance in the planning and implementation of the company-specific quality policy and quality goals
Coordination, advice and training of employees in the assigned area of responsibility
Informing employees about quality-related data and coordinating measures to improve quality

Completed technical studies in mechanical engineering/technician or master craftsman (lateral entrants also possible)
Professional experience in quality control/quality assurance
Confident use of MS Office
Knowledge of English is an advantage
independent work, strong communication skills, personal ambition, ability to work in a team, resilience, reliability, sense of responsibility
Economic, customer and solution-oriented action

40 hour week with high-performance compensation in a permanent position
an interesting, varied activity
a job in a constantly growing, family-run, international and tradition-conscious company
Prospects for professional development/qualification
a nice team with short decision-making processes and open dialogue